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Walk-in Drive Details
- Date: 06 April 2026
- Time: 8:00 AM – 5:00 PM
- Venue: Sharda Centre, Karve Nagar, Erandwane, Pune
Candidates can directly visit the venue with their resume—no prior online application is required.
Job Responsibilities
As a Customer Service Associate, your main role will be to assist customers and resolve their queries efficiently. Key responsibilities include:
- Handling inbound customer calls
- Resolving customer queries and complaints
- Providing accurate information and support
- Maintaining customer interaction records
- Ensuring high customer satisfaction
These responsibilities align with typical customer support roles, which involve resolving issues and maintaining service quality through communication and documentation.
Eligibility Criteria
- Graduation is mandatory
- Strong verbal and written communication skills
- Basic computer knowledge
- Ability to work in a fast-paced environment
Freshers are welcome to apply, making it a great opportunity for recent graduates.
Skills Required
To succeed in this role, candidates should have:
- Excellent communication skills
- Problem-solving ability
- Customer-first attitude
- Team collaboration skills
- Adaptability and willingness to learn
Why Join Tech Mahindra?
Here are some key benefits of working at Tech Mahindra:
- Opportunity to work with a global IT company
- Structured training and skill development programs
- Career growth in customer support and operations
- Exposure to international clients and processes
- Dynamic and inclusive work environment
