Tech Mahindra Recruitment 2026: Customer Service Associate | Walk-in Drive in Pune

Walk-in Drive Details

• Date: 06 April 2026
• Time: 8:00 AM – 5:00 PM
• Venue: Sharda Centre, Karve Nagar, Erandwane, Pune

Candidates can directly visit the venue with their resume—no prior online application is required.

Job Responsibilities

As a Customer Service Associate, your main role will be to assist customers and resolve their queries efficiently. Key responsibilities include:

• Handling inbound customer calls
• Resolving customer queries and complaints
• Providing accurate information and support
• Maintaining customer interaction records
• Ensuring high customer satisfaction

These responsibilities align with typical customer support roles, which involve resolving issues and maintaining service quality through communication and documentation.

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Eligibility Criteria

• Graduation is mandatory
• Strong verbal and written communication skills
• Basic computer knowledge
• Ability to work in a fast-paced environment

Freshers are welcome to apply, making it a great opportunity for recent graduates.

Skills Required

To succeed in this role, candidates should have:

• Excellent communication skills
• Problem-solving ability
• Customer-first attitude
• Team collaboration skills
• Adaptability and willingness to learn

Why Join Tech Mahindra?

Here are some key benefits of working at Tech Mahindra:

• Opportunity to work with a global IT company
• Structured training and skill development programs
• Career growth in customer support and operations
• Exposure to international clients and processes
• Dynamic and inclusive work environment