NTT DATA is hiring Graduate Trainee (Managed Services Client Service Desk Administrator) for its Bangalore location. This is a great opportunity for Freshers and experienced candidates with 12th Pass, Diploma, or Any Degree to start their career with a global IT services company.
Candidates with strong communication skills and willingness to work in 24×7 rotational shifts are encouraged to apply.
𝐉𝐨𝐛 𝐑𝐨𝐥𝐞: Graduate Trainee (Client Service Desk Administrator)
𝐂𝐨𝐦𝐩𝐚𝐧𝐲: NTT DATA
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Bangalore, Karnataka
𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Freshers / Basic Experience
𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧: 12th Pass / Diploma / Any Degree
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Continue Reading...𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
• Receive, validate, and log client requests accurately
• Support service desk operations and administrative tasks
• Maintain proper documentation related to tickets and client requests
• Assist in categorizing and prioritizing service requests
• Follow proper escalation procedures for critical issues
• Work in a 24×7 rotational shift environment
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬:
• Strong verbal and written communication skills
• Attention to detail and methodical ticket handling
• Client-focused mindset and professional approach
• Ability to analyze issues and escalate when necessary
𝐖𝐡𝐲 𝐓𝐨 𝐀𝐩𝐩𝐥𝐲:
• Opportunity for freshers to start career in IT services
• Work with a global technology company
• Gain experience in service desk and managed services operations
𝐀𝐩𝐩𝐥𝐲 𝐇𝐞𝐫𝐞:
https://careers.services.global.ntt/global/en/job/NTT1GLOBALR141597EXTERNALENGLOBAL/Graduate-Trainee
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