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Job Description
As a Junior Analyst – Risk Management, you will play a key role in safeguarding transactions and minimizing financial risks. You’ll monitor merchant activity, detect fraud patterns, and manage disputes efficiently.
This role requires strong analytical thinking, attention to detail, and communication skills. You’ll also work closely with banks and internal teams to handle chargebacks and ensure compliance with payment network guidelines like Visa and Mastercard.
Roles & Responsibilities
- Monitor transactions and merchant activities to detect fraud or suspicious patterns
- Investigate and resolve transaction-related queries and discrepancies
- Manage chargebacks and collaborate with banks and cyber authorities
- Communicate with merchants and customers via email or phone
- Suggest process improvements to reduce risks and financial losses
- Ensure compliance with Visa/Mastercard guidelines and internal policies
- Maintain accuracy while handling multiple tasks and stakeholders
Skills & Eligibility
- Education: Bachelor’s Degree (Any discipline)
- Experience: Freshers can apply
- Technical Skills: Knowledge of CRM tools (e.g., Freshdesk) is a plus
- Communication: Strong verbal and written communication skills
- Analytical Ability: Problem-solving mindset with attention to detail
- Multitasking: Ability to manage multiple queries efficiently
Why You Should Apply
- Work with a leading fintech company
- Gain hands-on experience in fraud detection and risk management
- Exposure to real-world financial systems and payment networks
- Strong career growth opportunities in fintech & analytics
