Amazon is actively seeking dedicated professionals for the role of IT Support Associate. This is an excellent opportunity for candidates with a Bachelor’s Degree (B.E/B.Tech/B.Sc/Any Degree) and at least 1+ years of experience to join Amazon’s global IT support team.
If you have strong IT troubleshooting skills and are comfortable working in a fast-paced 24×7 environment, this role is ideal for you.
About Amazon (OTS Global IT Delivery)
Amazon’s IT Service Desk (SD) operates under OTS Global IT Delivery and serves as a centralized IT support system across regions including the Americas, Europe, and India.
The team provides 24×7 support to Amazon operations, internal users, and services such as Amazon Lockers. It plays a key role in ensuring smooth technical operations globally.
Job Overview
- Role: IT Support Associate
- Location: Bengaluru, Karnataka (BLR18 Corporate Office)
- Experience: 1+ Years
- Qualification: Bachelor’s Degree (B.E / B.Tech / B.Sc / Any Degree)
- Key Skills: IT Troubleshooting, Windows, Linux, Networking, Customer Support
Job Description
As an IT Support Associate, you will deliver real-time IT support to Amazon employees across global regions (APAC, EMEA, AMER).
Your responsibilities will include troubleshooting hardware and software issues, resolving technical incidents, and maintaining high service standards while meeting SLA and CSAT targets.
Eligibility Criteria

Y name is mohit kumar verma I am finally year bachelor of computer application students