Skills and Eligibility Criteria
Educational Qualification
- Candidates must have completed any graduation degree from a recognized university.
Experience
- 0 to 3 years of experience.
- Freshers with strong learning ability and interest in customer operations can also apply.
Technical Skills
- Basic understanding of Workforce Dialer systems.
- Knowledge of Workforce Management (WFM) processes and scheduling tools.
Soft Skills
- Strong problem-solving ability.
- Good communication and teamwork skills.
- Ability to work under deadlines and handle multiple tasks.
- Adaptability and willingness to learn new processes.
Job Location
The job location for this role is Mumbai, Maharashtra, India.
How to Apply for Accenture Recruitment 2026
Interested and eligible candidates can apply online through the official application link provided below.
Frequently Asked Questions (FAQ)
Who can apply for this role?
Candidates with any graduation degree and 0 to 3 years of experience are eligible to apply. Freshers are also welcome.
Are rotational shifts required?
Yes, candidates may be required to work in rotational shifts based on business requirements.
What tools are commonly used in this role?
The role involves using Workforce Dialer software, Workforce Management (WFM) tools, and customer support CRM systems.
Where is the job location?
The position is based in Mumbai, Maharashtra.

